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Jamroom Help:
File Bundle Sale Foxycart No Email to Buyer
cmpnetwork



Joined: 15 Sep 2007
Posts: 1241
Location: Chicago

Posted: 09/19/13 03:41 
Hello please check out this for me
http://www.texasblues.com/buddymiles/file

now i had set it for sale, added a zip file and made it a bundle, the issue is when they complete the purchase via paypal it does not send them any emails from the system about the purchase as in the file link or well a email on a username and password to login to system and download file.

any suggestions?


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Michael
Jamroom Team


Joined: 22 Apr 2008
Posts: 3423
Location: Tokyo

Posted: 09/19/13 04:21 
Ill have to look into that. It looks like your by-passing foxycart and going straight to paypal.

Not sure if foxycart will send a notification back to jamroom in that instance.

Is there anything in your debug log.

When you return from paypal, what page do you land on?


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Michael Ussher
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cmpnetwork



Joined: 15 Sep 2007
Posts: 1241
Location: Chicago

Posted: 09/19/13 11:10 
it goes back to the jamroom site.

actually its not bipassing foxycart though.

here is the link for shopping cart.


Code

http://texasblues.foxycart.com/cart?code||7181bd6907902384ec8822fa38e3be265e5a01511b4beceee12f8207b1969232=jrFoxyCartBundle-11&name||c0a51ccca6c4b8c4d30003e0ab07b6f7cc6a3997a10d0612906f8a53929ca842=Pre+Release+-+Fat+Foot+-+Buddy+Miles+-+The+Blues+Side&price||bcccf899d1ad2490340c30303985fb60c5fff0f708a836e2b67fc00e59e5be6d=9.99&url||1dbc53012a8e47ba727cae8cd9d63d5e124575f986831be7baf5a124337e9ea9=http%3A%2F%2Fwww.texasblues.com%2Fbuddymiles%2Fbundle%2F11&quantity_max||9f62fade2ced57052ccca1e383f9da361b9433200248e595e05cc779b31b91b9=1&h:user_id=visitor&h:jrFoxyCartBundle-11_field=bundle



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Michael
Jamroom Team


Joined: 22 Apr 2008
Posts: 3423
Location: Tokyo

Posted: 09/19/13 19:38 
When the sales page of foxycart completes, in the background it contacts jamroom.

Ill need to setup a system to see if that also happens when the purchase is done via the extra "checkout with paypal" button that is on your cart.


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Michael
Jamroom Team


Joined: 22 Apr 2008
Posts: 3423
Location: Tokyo

Posted: 09/19/13 22:05 
Before I go and get all setup, does the email get sent and the item delivered if the normal 'checkout' path is followed?


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cmpnetwork



Joined: 15 Sep 2007
Posts: 1241
Location: Chicago

Posted: 09/20/13 08:23 
they do get a automated response from foxycart. that they purchased something and they get a receipt for the purchase its just jamroom it does not send them a unlock or file download to get whatever bundle, or file they purchased. its strange since everything is configured properly with jamroom API key wise, store sub domain wise and everything else it should send the automated jamroom emails as well.



Matt


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Michael
Jamroom Team


Joined: 22 Apr 2008
Posts: 3423
Location: Tokyo

Posted: 09/21/13 01:24 

Michael:
When you return from paypal, what page do you land on?


The URL:
Your-site.com/????????


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cmpnetwork



Joined: 15 Sep 2007
Posts: 1241
Location: Chicago

Posted: 09/22/13 22:12 
http://www.texasblues.com


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Michael
Jamroom Team


Joined: 22 Apr 2008
Posts: 3423
Location: Tokyo

Posted: 09/23/13 18:53 
There's the problem.

check out the images on this page:
http://www.jamroom.net/phpBB2/viewtopic.php?t=42764

The "Receipt continue URL" should be your-site.com/foxycart/return

Try that, see if it works.


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