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Jamroom Help:
Cluster Server
2tunes



Joined: 23 Mar 2007
Posts: 251
Location: Chicago, IL

Posted: 08/13/13 14:25 
I've had to make a temporary server change and I can not get the profiles to move from the cluster server to the main server.

Cluster Server is active and will sync
I can move profiles from main server to cluster
I've checked and rechecked permissions
Profile images are visible but when I try to go to the profile I get the error:
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

I've also removed all related cookies from FireFox
I've reset the cache and .htaccess
Ran an integrity check and everything I could think of, I also added a new profile to test if I had something missing and the profile came up on the main server but when I moved the profile to the cluster server it failed to show.

http://jam.440music.com main server
http://tbones1.440music.com cluster server

Need help! Confused


_________________
440MUSIC.COM Internet Radio & Music Store
The Granddaddy of Internet Radio for the
Unknown, Unsigned, and Independent Musician
Going Beyond The Reach Of Satellite
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Michael
Jamroom Team


Joined: 22 Apr 2008
Posts: 3423
Location: Tokyo

Posted: 08/13/13 18:13 
check that you havn't got the URL's set with www's in them and a redirect setup to point www's to non www's.

That seams like it would be one case where a redirect loop could occur.


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Michael Ussher
Jamroom Network Team Member: http://www.jamroom.net
Priority Support: http://www.jamroom.net/Support_Center
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2tunes



Joined: 23 Mar 2007
Posts: 251
Location: Chicago, IL

Posted: 08/14/13 11:10 
could you clarify what you are saying this reads like jumbled words and doesn't make sense.


_________________
440MUSIC.COM Internet Radio & Music Store
The Granddaddy of Internet Radio for the
Unknown, Unsigned, and Independent Musician
Going Beyond The Reach Of Satellite
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Brian
Jamroom Team


Joined: 09 Jul 2003
Posts: 37583
Location: Seattle, WA

Posted: 08/14/13 17:01 
A redirect can often happen if a .htaccess file is setup to redirect the "www" version of a domain to the non-www version (or vice versa), so check that the cluster is setup to be accessed properly.

- Brian


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* The Jamroom FAQ
* The Jamroom Documentation
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2tunes



Joined: 23 Mar 2007
Posts: 251
Location: Chicago, IL

Posted: 08/22/13 20:24 
this is the error that's emailed:

[08/22/13 20:56:38] [CRI] [admin_name] [xx.xxx.xxx.230] [cluster_admin.php] Unable to move Profile for 805 South - verify connectivity

When I test cluster server I get:

All Tests were run successfully - your Cluster Server appears to be in working order!

Converter FFMpeg Info:
FFmpeg version SVN-r24796, Copyright (c) 2000-2010 the FFmpeg developers
built on Oct 9 2010 08:52:40 with gcc 4.1.2 20061115 (prerelease) (Debian 4.1.1-21)
configuration: --prefix=/root/compiled --enable-libmp3lame --enable-libfaac --extra-cflags=-I/root/compiled/include --extra-ldflags=-L/root/compiled/lib --enable-gpl --enable-nonfree
libavutil 50.23. 0 / 50.23. 0
libavcore 0. 4. 0 / 0. 4. 0
libavcodec 52.85. 1 / 52.85. 1
libavformat 52.78. 2 / 52.78. 2
libavdevice 52. 2. 1 / 52. 2. 1
libavfilter 1.34. 1 / 1.34. 1
libswscale 0.11. 0 / 0.11. 0

Synchronize works

Member .htaccess on cluster server
ErrorDocument 404 http://tbones1.440music.com/members/2768/

Member .htaccess on main server
ErrorDocument 404 http://tbones1.440music.com/members/2768/

Media .htaccess file on cluster
AuthType Basic
AuthName "password required"
AuthUserFile "/-----/public_html/440music/tbones2/media/2768/.htpasswd"
require valid-user
ErrorDocument 401 http://jam.440music.com
ErrorDocument 403 http://jam.440music.com

AuthType Basic
AuthName "password required"
AuthUserFile "/----------/-------/public_html/media/2768/.htpasswd"
require valid-user
ErrorDocument 401 http://tbones1.440music.com
ErrorDocument 403 http://tbones1.440music.com

The path is correct I used the dashes for security reasons.
The path on the main server is incorrect

TBones


_________________
440MUSIC.COM Internet Radio & Music Store
The Granddaddy of Internet Radio for the
Unknown, Unsigned, and Independent Musician
Going Beyond The Reach Of Satellite
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2tunes



Joined: 23 Mar 2007
Posts: 251
Location: Chicago, IL

Posted: 09/02/13 14:14 
Testing Cluster Server:
All Tests were run successfully - your Cluster Server appears to be in working order!

No profiles on the cluster server are visible.
The page isn't redirecting properly:
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

Regenerate Profiles on cluster server returns this:

Profiles Processed
416 / 416
SUCCESS! The profiles were successfully processed


_________________
440MUSIC.COM Internet Radio & Music Store
The Granddaddy of Internet Radio for the
Unknown, Unsigned, and Independent Musician
Going Beyond The Reach Of Satellite
Back to top
Brian
Jamroom Team


Joined: 09 Jul 2003
Posts: 37583
Location: Seattle, WA

Posted: 09/02/13 14:39 

2tunes:
Testing Cluster Server:
All Tests were run successfully - your Cluster Server appears to be in working order!

No profiles on the cluster server are visible.
The page isn't redirecting properly:
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

Regenerate Profiles on cluster server returns this:

Profiles Processed
416 / 416
SUCCESS! The profiles were successfully processed


Can you verify the .htaccess file is setup properly on your cluster server, including RewriteBase if your cluster is not in the root web directory?

If you are on JBServers I would also recommend contacting them for assistance - they might be able to see what is blocking things.

Hope this helps!

- Brian


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* The Jamroom FAQ
* The Jamroom Documentation
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