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User Support Forum Archive (Read Only)
N8Flex:
FaceBook Video Sharing
RhinoSilver



Joined: 14 Jun 2011
Posts: 151
Location: Universal

Posted: 01/21/13 17:20 
Hi Nate,

Where would I go on FB Developers to figure out what I need to do to get the video player playing on FB again?...

Thanks Nate, I appreciate your time...

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Natedogg265
N8Flash Designs


Joined: 28 Jan 2007
Posts: 5866
Location: St. Louis, Missouri

Posted: 01/22/13 08:27 
You should ask FB.


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RhinoSilver



Joined: 14 Jun 2011
Posts: 151
Location: Universal

Posted: 01/22/13 08:45 
If I had purchased the video players from FB with the understanding the players would play on FB I would ask FB...

But I purchased the players from you, and if your players won't play on FB you should or you're not willing to provide customer support then you should stop advertising falsely that your players will play on FB.

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Natedogg265
N8Flash Designs


Joined: 28 Jan 2007
Posts: 5866
Location: St. Louis, Missouri

Posted: 01/22/13 08:48 
1. Where does it say it plays on FB?
2. When I built the player it played on FB fine. FB changed it's policy.


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RhinoSilver



Joined: 14 Jun 2011
Posts: 151
Location: Universal

Posted: 01/22/13 09:00 
When you click on "I VIDEO KIT" it clearly states that the video player has social network sharing capability; and you just stated that "FB" changed their policy. I know when I purchased the players they played on FB, and when you create an app that integrates with other sites you should expect or be prepared to make the necessary adjustments to app so it continues to function properly.

But N8 Designs is your business and you have the right to operate it however you see fit, I'll just pay someone else to fix the issue for me... You have a Great Day!

Oh and thanks for the Great Customer Service!

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N8Flex

 
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