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Jamroom Help:
Facebook Mod Question
hhdrive



Joined: 01 Jul 2011
Posts: 15

Posted: 08/04/11 17:57 
I tried to sign up with my personal account and also some members are getting this message when trying to sign up with "connect with facebook" How can this proble be fix in full detal? please help

"We were unable to retrieve your email address from Facebook - this is most likely due to security settings in your account that are preventing access - a valid Email Address is required. Please enter an Email Address to create your account."


- After entering your email, nothing happens it just redirects back to the same message

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Brian
Jamroom Team


Joined: 09 Jul 2003
Posts: 37583
Location: Seattle, WA

Posted: 08/06/11 16:35 

hhdrive:
I tried to sign up with my personal account and also some members are getting this message when trying to sign up with "connect with facebook" How can this proble be fix in full detal? please help

"We were unable to retrieve your email address from Facebook - this is most likely due to security settings in your account that are preventing access - a valid Email Address is required. Please enter an Email Address to create your account."


- After entering your email, nothing happens it just redirects back to the same message


Check your php error log/activity log and see if you see any issues - the fact that you're being redirected tells me something is interfering with the redirect.

Hope this helps!

- Brian


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kingjnr6



Joined: 28 Dec 2011
Posts: 3

Posted: 02/08/12 15:14 
Has this problem been solved yet? I have been trying all solutions in the jr forums and I still get the same thing. What's up with this product? We bought it for G's sake... Anyway, I'd appreciate some help here.. None of you guys ever reply to our calls at times though..

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