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FAQ Question

This error happens on servers that do not have the proper library support in place to handle Multi-Byte Character Strings.  By default, Jamroom attempts to use UTF-8 encoding/decoding for HTML character entities that it displays, but on some servers, you will get this error in your PHP Error Log.  The solution is to:

  • Log in to Jamroom as the Master Admin.
  • Click on the Jamroom Config link, and select the "Environment Options" link from the menu.
  • Set the Entity Encoding drop-down setting to "ISO-8859-1".
  • Save the settings by clicking on the "Update Settings" button at the bottom of the page.

That's it - you can clear your PHP Error Log and you should be good to go

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