Viewing the Jamroom PHP Error Log

By default, Jamroom has a secure way of recording and viewing PHP Errors that might arise when working in your Jamroom.

Jamroom will NOT display a PHP error that it has encountered, as this prevents details about your server from being viewed on the Internet.  When a PHP error is encountered, however, the result is often a blank white screen.

To view any PHP Errors that might have happened while running Jamroom, you want to do the following:

• Log in to Jamroom as the Master Admin (if you cannot log in, please see the "note" below)
• After logging in, click on "Admin Options"
• Click on "PHP Error Log" option from the Admin options menu:

• Any PHP Erors that Jamroom has encountered will be shown, which will tell you the cause of the blank screen.

Tip: If you do not see a link to the PHP Error Log, it means that there are no PHP Errors to report at this time.  However, if you have the Jamroom Cluster and Conversion Server installed, the link to the PHP Error Log always shows (even if there are no errors) as it will include buttons to view the PHP Error Log on your remote Cluster server(s).

NOTE: If you are unable to view the Master Admin Menu in Jamroom, the error log can be found via FTP at jamroom/logs/jr_php_error_log - you can download it using any FTP client and view it in a text editor.  The newest errors will be located at the bottom of the file.