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FAQ Question

When you are on the “Create Song” or "Create Video" form screens in Jamroom, Jamroom will show you the "Maximum Combined Upload Size":

This value is the Maximum amount of data that can be uploaded via the Jamroom form.

Unfortunately, by default, most PHP settings are set for 2 megabytes (2M). You can contact your system administrator and have them change 2 settings in the master php.ini file (it requires root access):

  • post_max_size
  • upload_max_filesize

Have them both changed to “256M” for 256 megabytes and you should be able to upload much larger media files.

Note: Changing these settings will have zero impact on other areas of your system - it is an easy and safe change to make, although you will likely encounter resistance from your web host to change them. If your System Administrator is not comfortable making the change, you can try to do it yourself.
  • create a file called “.htaccess” in your jamroom directory (i.e. jamroom/.htaccess) and put the following 2 lines in it (If you already have a  .htaccess file in your Jamroom directory, just add these lines at the top of the file):
php_value post_max_size 256M
php_value upload_max_filesize 256M

and try refreshing your Jamroom “Create Song” or “Modify Song” screen and see if it has allowed a larger upload.

If you get an “Internal Server Error” message, or it fails to change the Maximum Combined Upload size, you can try the next option, although this option will typically only work for servers that are running with PHP in “CGI” mode:

  • create a file called “php.ini” and place it in your web root directory (i.e. /home/yourname/public_html/php.ini) and place the following 2 lines inside:
post_max_size = 256M
upload_max_filesize = 256M

If you still have no luck getting it to work, you will have to contact your System Administrator and have them modify the master php.ini config file to allow larger uploads, or direct you to the method for changing the necessary values. Jamroom does not control these settings.

Tip: Some hosting providers do not allow their users to make these changes to PHP - if you have followed these instructions, and are still seeing your Max Upload Size set to 2mb, then you will want to contact your Hosting Provider and have them assist you.
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